Article - CS33759
Windchill PDMLink: File Sync CAD worker fails to publish CAD Documents with WWGM client initialization errors
Modified: 26-Sep-2025
Applies To
- Windchill PDMLink 9.1 to 13.1
- Creo View Adapters 1.0 to 11.1
- ProductView Adapters and Creo Elements/View Adapters 10.0 to 13.0
- Windchill Workgroup Manager
- Windchill Visualization Services (WVS)
- SolidWorks
- Siemens PLM NX (formerly Unigraphics or UG-NX)
- Autodesk Inventor
- CATIA V5
- Creo Element Direct
Description
- File synchronization capable CAD worker (e.g. Unigraphics, SolidWorks, or Inventor) fails to publish CAD documents in Windchill PDMLink
- Catia worker can start normally but fails to publish representations
- CAD worker_#.log file reports errors
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inventor2pv Error:13029: Initialization of WWGM worker failed (0). Failed to startup and connect to Inventor inventor2pv Error:13031: WWGM worker not available, cannot access Windchill dataset. WWGM Error: Sync failed, unable to get Inventor UWGM COM Helper
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OR
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Initializing WWGM : [2010-03-01 11:06:23] sw2pv Error:13029: Initialization of WWGM worker failed (0) addSplit sw2pv Error:13031: WWGM worker not available, cannot access Windchill dataset. sw2pv Error:58011: Failed to create dvffile[2010-03-01 11:06:23] sw2pv MONITOR:dvcon: dvconChildWrite 33 [$ERROR$ Failed to create dvffile
OR
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Initializing WWGM : [2025-01-10 09:26:11] inventor2pv Error:13029: Initialization of WWGM worker failed (0) WWGM ERROR: Initialize Failed: More than one Inventor sessions are running. inventor2pv Error:13031: WWGM worker not available, cannot access Windchill dataset. inventor2pv Error:70003: Failed allocate dvfFile. inventor2pv Warning: Child lost connection to Parent
OR
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sw2pv Error:13029: Initialization of WWGM worker failed (0) Loading addin "D:\ptc\wm\i486_nt\obj\swadapter_loader.dll" into SolidWorks failed sw2pv Error:13031: WWGM worker not available, cannot access Windchill dataset sw2pv Error:58011: Failed to create dvffile[2010-03-03 11:11:39] sw2pv MONITOR:dvcon: dvconChildWrite 33 [$ERROR$ Failed to create dvffile
OR
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Failed to find WWGM DLL "D:/ptc/wgm/x86e_win64/obj/swadapter_loader.dll" - please check WWGM configuration Failed to create dvffile - The SolidWorks worker published correctly and created all requested files however the WVS Job Monitor shows as failed and throws the following error in the Worker_#.log:
WWGM ERROR: Sync failed, unable to get SolidWorks UWGM COM Helper.
Failed to create dvffile
Part Processing Returned: $ERROR$ Failed to create dvffile
- XXX.SLDDRW can't be published with the error message below. I usually solved such issues by resubmitting or creating a new representation, but it doesn't work for it
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Sync failed, unable to get SolidWorks UWGM COM Helper
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- CAD Worker has been set for generating a preview from Inventor data during check-in, but it failed with an error
- Failed to publish CATIA V5 jobs with error below after updating to WWGM 13.0.2.1:
ERROR: Failed to find WWGM DLL "D:/PTC/wgm/x86e_win64/obj/catia5adapter_loader.dll" - please check WWGM configuration
This is a printer-friendly version of Article 33759 and may be out of date. For the latest version click CS33759