Article - CS337460

Error "The code execution cannot proceed because <NAME>.dll was not found. Reinstalling the program may fix this problem." after launching Creo Parametric

Modified: 18-Sep-2025   


Applies To

  • Creo Parametric 6.0 to 11.0
  • Creo+

Description

  • Error received after launching the application:
 "The code execution cannot proceed because <NAME>.dll was not found. Reinstalling the program may fix this problem." 
  • For example kernel32.dllxercescmt.dll, pglcgf_sh.dll or truesolid-x64.dll modules could not be found
  • Can't launch Creo with error:
    • xtop.exe -Entry Point not found
      The procedure entry point createfile2 could not be located in dynamic link library KERNEL32.DLLL
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