Installation failed while updating Windchill
Applies To
- Pro/INTRALINK 8.x + 11.0
- Windchill PDMLink 11.0 to 13.1
- Linux
Description
- Installation failed while updating Windchill.
- OCU installer appears to have failed to start. Its PTC and/or XML log is missing.
- WNC installer appears to have failed to start. Its PTC and/or XML log is missing.
- OCU installer failed with error Installer failed with return code = 2
- While installing Windchill PDMLink 12.X getting OCU errors
Running: su wind -c /MED-60419-CD-110_M010__3rdParty/OCU/setup LAX_VM /var/tmp/ptc_installer_jres/Sun_JRE_1.8.0_92_Linux_INTEL/jre/bin/java -f /ptcfs/PSI/installer/PSITempProps/ocu-installer.properties -DMULTI_PROGRAM_EXEC=1
Completed: su wind -c /MED-60419-CD-110_M010__3rdParty/OCU/setup LAX_VM /var/tmp/ptc_installer_jres/Sun_JRE_1.8.0_92_Linux_INTEL/jre/bin/java -f /ptcfs/PSI/installer/PSITempProps/ocu-installer.properties -DMULTI_PROGRAM_EXEC=1
return code = 1
>>>> Replacing with return code = 2
Installation is Aborting. The installation cannot continue.
Aborting installation.
Installation is Aborting. The installation cannot continue.
ocu installer appears to have failed to start. Its PTC and/or XML log is missing
aborting: original exit_code = 2
aborting: normalized exit_code = 2
SHUTDOWN REQUESTED