Article - CS336979
PTC Solution installer fails to install with error AddColumns -u -s process returned non-zero: 1 in Windchill
Modified: 07-Mar-2024
Applies To
- Windchill PDMLink 11.0 to 12.1
Description
- PTC Solution installer fails to install with error “AddColumns -u -s process returned non-zero: 1”
- PTC Solution installer fails to install with error ”Error during schema creation“
- Installation of ProjectLink on existing Windchill failed during loading schema
- Installation log reports following error
Updating database schema... be patient. INFO date/time - Java HotSpot(TM) 64-Bit Server VM warning: ignoring option MaxPermSize=128m; support was removed in 8.0 INFO date/time - joining with std out thread INFO date/time- std out join complete. INFO date/time - joining with std error thread INFO date/time - std err join complete. FATAL date/time - AddColumns -u -s process returned non-zero: 1 DEBUG date/time - Installation is Aborting. The installation cannot continue. FATAL date/time - Aborting installation. FATAL date/time - Installation is Aborting. The installation cannot continue. FATAL date/time - Error during schema creation, while adding columns. See the logs for more information. FATAL date/time - aborting: original exit_code = 2 FATAL date/time- aborting: normalized exit_code = 2 DEBUG date/time- SHUTDOWN REQUESTED DEBUG date/time - (X) commiting registry DEBUG date/time - (X) shutting down service manager DEBUG date/time- (X) cleaning up temporary directories DEBUG date/time - Exiting with exit code: 2 DEBUG date/time - cleanUp() DEBUG date/time - calling cleanUpWin32()
- Run the command AddColumns -u -s from Windchill shell and upgrade_tool.log reports following error
javax.naming.CommunicationException: wcdev.windchill.com:389 [Root exception is java.net.ConnectException: Connection refused: connect] at com.sun.jndi.ldap.Connection.<init>(Connection.java:238) at com.sun.jndi.ldap.LdapClient.<init>(LdapClient.java:137) at com.sun.jndi.ldap.LdapClient.getInstance(LdapClient.java:1609) Caused by: java.net.ConnectException: Connection refused: connect
This is a printer-friendly version of Article 336979 and may be out of date. For the latest version click CS336979