Article - CS336886
"Thingworx Foundation report file is not found. Can't authenticate credentials." appears using ThingWorx License Configurator after fresh installation with installer in ThingWorx Foundation
Modified: 09-Apr-2024
Applies To
- ThingWorx Platform 8.4 to 9.5
Description
- After running the ThingWorx Foundation installer, License Configurator fails to apply the license file with following error displayed on the screen:
Thingworx Foundation report file is not found. Can't authenticate credentials.
- Valid Administrator credentials have been provided in License Configurator yet Licensing Configurator fails
- Failed to renew license with twx-licensing-configurator.exe
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