Article - CS336191

Integration Runtime fails to start with error "Endpoint not connected" post configuring ThingWorx server to use static IP address

Modified: 12-Oct-2023   


Applies To

  • Windchill Navigate (formerly ThingWorx Navigate) 8.5.0 to 9.3

Description

  • Integration Runtime failed to start with error :
Endpoint not connected [name: IR-XYZ-ABZXY-YYY-ZZZ, id: XY]. Attempting [re]connect in 60 seconds...
[Client-EndpointMonitor-16] INFO  c.t.c.c.e.ClientCommunicationEndpoint - Needed to refill connections on client endpoint [id: XY] : [active: 0, max: 1]
[NettyClient-NIO-16] ERROR c.t.c.c.c.n.ThingworxClientConnectionHandler - WebSocket exception caught!, closing connection!
io.netty.handler.codec.http.websocketx.WebSocketHandshakeException: Invalid handshake response getStatus: 403
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