Article - CS335922
Installation fails with "Installation Wizard Ended Prematurely" error in PTC Kepware Products
Modified: 14-Oct-2025
Applies To
- ThingWorx Kepware Server (legacy) 8.5 to 6.18
- Kepware Server (formerly KEPServerEX) 5.20.396.0 to 6.18
Description
- Setup wizard fails installation with error "KEPServerEX 6 Setup Wizard ended prematurely because of an error. Your system has not been modified. To install this program at a later time, run Setup Wizard again. Click the Finish button to exit the Setup Wizard."

- Error during the step Shutting down Application
- Keep getting an install failed message when trying to perform minor version upgrade
- I am having problem with installation and setup is wizard is ending prematurely. Apparently, there is no error message, as soon as installation starts, finish screen appears.
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