Article - CS335922

Installation fails with "Installation Wizard Ended Prematurely" error in PTC Kepware Products

Modified: 14-Oct-2025   


Applies To

  • ThingWorx Kepware Server (legacy) 8.5 to 6.18
  • Kepware Server (formerly KEPServerEX) 5.20.396.0 to 6.18

Description

  • Setup wizard fails installation with error "KEPServerEX 6 Setup Wizard ended prematurely because of an error. Your system has not been modified. To install this program at a later time, run Setup Wizard again. Click the Finish button to exit the Setup Wizard."
  • Install Error
  • Error during the step Shutting down Application
  • Keep getting an install failed message when trying to perform minor version upgrade
  • I am having problem with installation and setup is wizard is ending prematurely. Apparently, there is no error message, as soon as installation starts, finish screen appears. 
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