Article - CS334727
Considerations when increasing the maxPoolSize value on a ThingWorx Platform instance hosted within PTC Cloud
Modified: 06-Nov-2023
Applies To
- ThingWorx Platform 8.3 to 9.4
Description
- ThingWorx Platform outage occurred related to Maximum Database Connections being exceeded on the ThingWorx side
- ThingWorx is unable to open anymore client connections to the Database due to maxPoolSize being met
- How to know if maxPoolSize can be increased on a ThingWorx instance in a shared Database environment?
- Need to increase Connection Pool for ThingWorx instance hosted within PTC Cloud
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