Article - CS334323

Intergration Runtime Error: Timeout waiting for websocket handshake to complete.Navigate IntegrationRuntime log shows errors before Connection Established

Modified: 31-Mar-2023   


Applies To

  • Windchill Navigate (formerly ThingWorx Navigate) 1.9.0 F000 to 9.3

Description

  • ThingWorx Navigate IRLogs/IntegrationRuntime.log shows errors before Connection Established
  • Series of errors near beginning of log:
[Client-EndpointMonitor-1] ERROR c.t.c.c.c.n.NettyClientConnectionFactory - Exception occurred while connecting to server
java.util.concurrent.TimeoutException: timeout waiting for websocket handshake to complete…
[Client-EndpointMonitor-1] ERROR c.t.c.c.e.ClientCommunicationEndpoint - Exception refilling connections was:
java.util.concurrent.TimeoutException: timeout waiting for websocket handshake to complete…
[NettyClient-NIO-1] ERROR c.t.c.c.c.n.ThingworxClientConnectionHandler - WebSocket exception caught!, closing connection!
javax.net.ssl.SSLException: SSLEngine closed already…
[vert.x-eventloop-thread-0] ERROR c.t.i.Entrypoint - Failed to deploy ThingWorx Edge Verticle; retrying in 10 seconds
  • Errors occur before this message occurs in IntegrationRuntime.log:
[vert.x-worker-thread-2] INFO  c.t.i.ThingworxEdgeVerticle - #########
[vert.x-worker-thread-2] INFO  c.t.i.ThingworxEdgeVerticle - Connection Established
[vert.x-worker-thread-2] INFO  c.t.i.ThingworxEdgeVerticle - #########
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