Article - CS333009
ODBC Administrator Crash Can Cause KEPServerEX Crash
Modified: 02-Nov-2020
Applies To
- Kepware Server (formerly KEPServerEX) 5.19.467.0 to 6.8
- ThingWorx Kepware Server (legacy) 8.0 to 8.4
Description
Problem: If ODBC Administrator crashes when trying to create a Microsoft Excel DSN with an error message about the operating system not being able to access the application, it can cause KEPServerEX Configuration to crash. Possible Cause: There are incompatible products installed on the system; including multiple versions of Microsoft Office and Microsoft Access Runtime. Solution: Remove one of the versions. If the Microsoft Access Runtime is removed, it may cause the ODBC Administrator to stop supporting extended Microsoft Excel formats (.xlsx, .xlsm, .xlsb).
This is a printer-friendly version of Article 333009 and may be out of date. For the latest version click CS333009