Article - CS332199

"Entity <ID> does not exist or is not yet associated with a Thing” is seen in the Integration Runtime log when connecting Integration Runtime with ThingWorx Platform/ThingWorx Navigate

Modified: 16-Jan-2025   


Applies To

  • Windchill Navigate (formerly ThingWorx Navigate) 1.9.0 F000 to 9.5
  • ThingWorx Platform 8.0 to 9.5

Description

  • Navigate IntegrationRuntime log error Entity <ID> does not exist or is not yet associated with a Thing
  •  ThingWorx and Kepware connection failed and reported  Engity<ID> does not exist or is not yet associated with a Thing in Kepware Event Log
  • Entity <ID> does not exist or is not yet associated with a Thing is seen in the IntegrationRuntime log for ThingWorx Navigate
  • Red square on ThingWorx Navigate edit tailoring webpage
  • Failing to save Tailoring
  • Error in <ThingworxStorage>\logs\AplicationLog.log:
    • [L: ERROR] [O: c.t.s.s.w.p.WSExecutionInstance] [I: ] [U: <User>] [S: ] [P: ] [T: WSExecutionProcessor-21] error executing APIRequest Message: Entity <Entity> does not exist or is not yet associated with a Thing, sending ERROR ResponseMessage to caller!
      [L: ERROR] [O: c.t.w.p.APIProcessor] [I: ] [U: <User>] [S: ] [P: ] [T: WSExecutionProcessor-22] Unable to dispatch [ uri = /Things/<Entity>/Properties/*/]: Entity <Entity> does not exist or is not yet associated with a Thing
      [L: ERROR] [O: c.t.s.s.w.p.WSExecutionInstance] [I: ] [U: <User>] [S: ] [P: ] [T: WSExecutionProcessor-22] error executing APIRequest Message: Entity <Entity> does not exist or is not yet associated with a Thing, sending ERROR ResponseMessage to caller!
      [L: ERROR] [O: c.t.s.s.e.QueuedEvents] [I: ] [U: SuperUser] [S: ] [P: ] [T: https-jsse-nio-8443-exec-3] Failed to dispatch event. Invalid Thing In Event Type.Thing:Entity.<Entity>:Event.DataChange:Property.isConnected:<Entity>
      [L: ERROR] [O: c.t.s.s.e.QueuedEvents] [I: ] [U: SuperUser] [S: ] [P: ] [T: https-jsse-nio-8443-exec-3] Failed to dispatch event. Invalid Thing In Event Type.Thing:Entity.<Entity>:Event.AnyDataChange:<Entity>
      [L: WARN] [O: c.t.c.s.c.j.Jsr356ServerConnection] [I: ] [U: SuperUser] [S: ] [P: ] [T: https-jsse-nio-8443-exec-3] Server WebSocket closed unexpectedly, unregistering from Server Endpoint [ws session id: 1, endpoint id: 2, endpoint name: <Entity>] null
  • One of the following sets of errors in IntegrationRuntime.log:
    • [vert.x-worker-thread-2] ERROR c.t.i.ThingworxEdgeVerticle - Error Setting Runtime Status
      com.thingworx.common.exceptions.GenericHTTPException: Entity <Entity> does not exist or is not yet associated with a Thing
                     at com.thingworx.communications.client.BaseClient.writeProperties(BaseClient.java:537)
    • [vert.x-worker-thread-1] ERROR c.t.i.ThingworxEdgeVerticle - Error registering routes
      com.thingworx.common.exceptions.GenericHTTPException: Unable to dispatch [ uri = /Subsystems/IntegrationSubsystem/Services/CollectConnectorRoutes/]: Entity IntegrationSubsystem does not exist or is not yet associated with a Thing
      	at com.thingworx.communications.client.BaseClient.invokeService(BaseClient.java:422)
      	at com.thingworx.communications.client.BaseClient.invokeService(BaseClient.java:372)
      	at com.twx.integration.ThingworxEdgeVerticle.configureConnectorRoutes(ThingworxEdgeVerticle.java:58)
      	...
      ...
      [Timer-0] ERROR c.t.i.u.RemoteServiceUtils - Error while invoking Health Check on Thingworx
      com.thingworx.common.exceptions.GenericHTTPException: Unable to dispatch [ uri = /Subsystems/IntegrationSubsystem/Services/IsLocalRunning/]: Entity IntegrationSubsystem does not exist or is not yet associated with a Thing
      	at com.thingworx.communications.client.BaseClient.invokeService(BaseClient.java:422)
      	at com.thingworx.communications.client.BaseClient.invokeService(BaseClient.java:372)
      	at com.twx.integration.client.things.IntegrationRuntimeServer.invokeService(IntegrationRuntimeServer.java:101)
      	...
  • Seeing many Things related to Integration Connectors and Integration Runtime show up as Unassigned in ThingWorx Platform
  • Unexpected Entities related to Integration Connectors show up in Composer with a Question Mark icon:
image.png
  • Remote thing is connected with SDK, however, property sync is not updated
  • Attempting to tailor an app shows a red square error
  • Unable to edit or save during tailoring
 
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