Article - CS331015

Support for ThingWorx Platform which implements Windchill PDMLink Authentication with Digital Product Traceability (DPT)

Modified: 28-Sep-2022   


Applies To

  • Windchill PDMLink 11.2.1.0 to 12.1
  • ThingWorx Platform 8.5 SP1 to 9.3
  • PTC RV&S (formerly Integrity Lifecycle Manager) 12.3.0.0 to 13.2
  • PTC Modeler 9.2 to 9.5
  • Digital Product Traceability

Description

  • Digital Product Traceability (DPT) doesn't seem to support ThingWorx configured with Windchill Authentication
  • Support for ThingWorx Platform using Windchill Authentication with Digital Product Traceability
  • Does DPT support a ThingWorx configuration that uses Windchill PDMLink authentication?
  • ThingWorx is backed by Windchill Authentication, all of the normal DPT configuration steps have been followed but a CORS error is displayed
  • Digital Product Traceability between Windchill RV&S and Windchill PDMLink via ThingWorx Platform/Flow works as expected when ThingWorx Platform uses Basic Authentication but does not when using Windchill Authentication
  • When using Windchill Authentication with ThingWorx Platform for the DPT solution while already being authenticated to ThingWorx Platform, DPT works as expected
    • If not previously authenticated to ThingWorx Platform a CORS error is seen when attempting to add a Trace from the Traced To table
  • ThingWorx Platform using Windchill Authentication with Digital Product Traceability shows Unable to connect to the server error in the Add Traces UI
  • The following CORS error is observed via F12/Developer Tools when using DPT with a ThingWorx Platform instance that uses Windchill PDMLink Authentication
    • Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://<Windchill PDMLink>/Windchill/wtcore/jsp/genIdKey.jsp?url=https%3A%2F%2F<ThingWorx Platform>%2FThingworx%2FThings%2FOslcDataServicesThing%2Fservices%2FGetServerResourceDetails.
This is a printer-friendly version of Article 331015 and may be out of date. For the latest version click CS331015