Article - CS330570
Fails to download PDFs from Chrome Viewer when Windchill PDMLink is configured with an External File Vault
Modified: 15-Dec-2021
Applies To
- Windchill PDMLink 11.0 M030 to 11.1 M020-CPS13
- Google Chrome
- Not reproducible: Internet explorer
Description
- Fails to download PDFs from Chrome Viewer if an External File Vault is used
- Download succeeds when No External File vault is configured
- PDF can be opened in a new navigator window/Tab but it cannot be downloaded from the viewer
- One of the following errors might be displayed at the bottom of the page when trying to download the PDF from the Viewer:
- Failed – Network Error
- Failed – Server Problem
- PDF download Succeeds when the browser is configured to Download PDF files instead of automatically opening them in Chrome
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