Article - CS329973
How to get assistance on instances running on portal.ptc.io
Modified: 20-Dec-2023
Applies To
- ThingWorx Analytics 8.5 to 9.5
- ThingWorx Platform 8.5 to 9.5
- Cloud Portal
Description
- How to get help for Cloud Portal Environments
- I try to open this link in PTC cloud https://xxxx.portal.ptc.io/Thingworx, I get the error message Thingworx Is Not Running what can be done ?
- How to deal with VM issues on portal.ptc.io
- How to enable a specific port on Cloud portal environment
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