Article - CS329907
PNG files are not exported and converted to OLE file format in PTC Requirements Connector
Modified: 11-Jul-2025
Applies To
- PTC Requirements Connector (formerly Integrity Requirements Connector) 3.4 to 4.3
Description
- Exporting a document that contains images with .PNG file extension in capital letters exported with the option Convert attachment to OLE file format, the images are not getting exported
- Exporting .PNG images via WRC a warning is received and the .PNG image is not exported:
Cannot convert image 'aaaaa.PNG' to PNG, use default image instead. Conversion from file '<workspace_location>\<WRC_project>\<Roundtrip>\exchange\export\<roundtrip>\aaaaa.PNG' to file '<workspace_location>\<WRC_project>\<Roundtrip>\exchange\export\<roundtrip>\aaaaa_1.png' and format 'image/png' failed with error: 7!
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