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Article - CS329217

The CATIA_V5_Builder.exe is failing with "ERROR - Abstraction or loader files don't exist" in Windchill

Modified: 30-Oct-2020   


Applies To

  • Windchill PDMLink 11.0 to 12.0
  • CATIA V5  all versions
  • Windchill Workgroup Manager 11.0 - 12.0
  • Windows 10

Description

  • The CATIA_V5_Builder.exe is failing with 
ERROR - Abstraction or loader files don't exist
See the installation log in '<path to Catia5Builder install folder>\install.log'
  • in the install.log there is the following java.lang.NullPointerException
java.lang.NullPointerException
    at com.icubed.msvsinfo.MSVS11Info.getIsMSVSServicePackInstalled(MSVS11Info.java:32)
    at com.icubed.msvsinfo.MSVSVersionChecker.getMSVSData(MSVSVersionChecker.java:79)
    at com.icubed.msvsinfo.MSVSVersionChecker.install(MSVSVersionChecker.java:216)
    at com.zerog.ia.installer.actions.CustomAction.installSelf(Unknown Source)
    at com.zerog.ia.installer.AAMgrBase.an(Unknown Source)
    at com.zerog.ia.installer.AAMgr.a5(Unknown Source)
    at com.zerog.ia.installer.AAMgr.ac(Unknown Source)
    at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)
    at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)
    at com.zerog.ia.installer.AAMgr.ac(Unknown Source)
    at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)
    at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)
    at com.zerog.ia.installer.AAMgr.ac(Unknown Source)
    at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)
    at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)
    at com.zerog.ia.installer.AAMgr.ac(Unknown Source)
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