Article - CS328839
"Unable to add data table entry because com.thingworx.common.exceptions.DataAccessException" error observed in Application Logs in ThingWorx
Modified: 18-Nov-2025
Applies To
- ThingWorx Platform 8.4 to 9.5
Description
- "
Unable to add data table entry because com.thingworx.common.exceptions.DataAccessException" error observed in Application Logs - During device registration via C SDK, data store unknown errors are observed in Application logs
- Errors observed in /ThingworxStorage/logs/ApplicationLog.log
[L: ERROR] [O: c.t.p.p.DataTableDataProcessor] [I: ] [U: SuperUser] [S: ] [T: pool-7-thread-5] Unable to add data table entry because com.thingworx.common.exceptions.DataAccessException: [1,018] Data store unknown error: [Error occurred while accessing the data provider.] [L: ERROR] [O: c.t.p.p.PostgresDataExceptionTranslator] [I: ] [U: SuperUser] [S: ] [T: pool-7-thread-1] [message: [1,018] Data store unknown error: [Error occurred while accessing the data provider.
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