1. Home
  2. Support
Article - CS328814

Extension imported on one Environment cannot be imported on another ThingWorx environment with the same version

Modified: 10-Aug-2020   


Applies To

  • ThingWorx Platform 8.4

Description

  • Extension that is successfully imported on one Environment cannot be imported on another Environment
  • Application logs shows error as below:
    • [L: INFO] [O: c.t.w.Importer] [I: ] [U: <username>] [S: ] [T: https-jsse-nio-8443-exec-37] Starting entity import of /appl/thingworxData/ThingWorxStorage/extensions/temp/<ExtensionName>_06789161-ae97-4f2a-a425-d0c70f88fc31/<ExtensionName>/metadata.xml
      [L: INFO] [O: c.t.migration] [I: ] [U: <username>] [S: ] [T: https-jsse-nio-8443-exec-37] Export file missing version information.  No migration will be performed.
      [L: INFO] [O: c.t.w.Importer] [I: ] [U: <username>] [S: ] [T: https-jsse-nio-8443-exec-37] Successfully added for import /appl/thingworxData/ThingWorxStorage/extensions/temp/<ExtensionName>_06789161-ae97-4f2a-a425-d0c70f88fc31/<ExtensionName>/metadata.xml
      [L: ERROR] [O: c.t.e.u.ExtensionPackageUtilities] [I: ] [U: <username>] [S: ] [T: https-jsse-nio-8443-exec-37] Extension: <ExtensionName> - could not find <ExtensionName>.jar in extension.
      [L: ERROR] [O: E.c.t.e.u.ExtensionPackageUtilities] [I: ] [U: <username>] [S: ] [T: https-jsse-nio-8443-exec-37] [message: Extension: <ExtensionName> - could not find all specified JAR files. Please check application log for missing JAR errors.]
      [L: ERROR] [O: E.c.t.w.ExtensionPackageUploader] [I: ] [U: <username>] [S: ] [T: https-jsse-nio-8443-exec-43] [context: Extension Exception][message: Extension must have a metadata.xml file.]
This is a printer-friendly version of Article 328814 and may be out of date. For the latest version click CS328814