Executing ValidateConnection Service in ODataConnector fails in ThingWorx Navigate

• Executing ValidateConnection service in ODataConnector fails with message Check logs for more details

• Error message received if running Windchill EndPoints service:

com.thingworx.common.exception.InvalidRequestException: ThingWorx Integration Services is not connected to ThingWorx, cannot execute route

Unable to execute service GetEndPointDefinition on <####>: IR-##-#### is not connected

Unable to Invoke Service : No Integration Runtime Connected, Contact Administrator for Further Information

• Error in integration runtime log:

c.t.c.c.e.ClientCommunicationEndpoint - Exception refilling connections was:
java.util.concurrent.TimeoutException: timeout waiting for websocket handshake to complete
	at com.thingworx.communications.client.connection.netty.NettyClientConnectionFactory$HandshakeCompletionNotifier.await(NettyClientConnectionFactory.java:693)
	at com.thingworx.communications.client.connection.netty.NettyClientConnectionFactory.createConnection(NettyClientConnectionFactory.java:398)
	at com.thingworx.communications.client.endpoints.ClientCommunicationEndpoint.refillConnections(ClientCommunicationEndpoint.java:230)
	at com.thingworx.communications.common.endpoints.monitor.ConnectivityMonitorTask.dutyCycleOn(ConnectivityMonitorTask.java:159)
	at com.thingworx.communications.common.endpoints.monitor.ConnectivityMonitorTask.run(ConnectivityMonitorTask.java:306)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
	at java.base/java.lang.Thread.run(Thread.java:829)

• ThingWorx Application log reports following error:

[L: ERROR] [O: c.p.r.ResourceManager] [I: ] [U: Administrator] [S: ] [P: ] [T: http-nio-8090-exec-4] Exception executing service, GetById, on resource provider: WindchillDemoPartResourceProvider
[L: ERROR] [O: MasterAccessApp] [I: ] [U: Administrator] [S: ] [P: ] [T: http-nio-8090-exec-4] Error occured while refreshing Recent Item with UniqueId WindchillDemoPartResourceProvider:OR:wt.part.WTPart:114326, Skip item and continue processing remaining items.. :
[L: ERROR] [O: c.p.r.ResourceManager] [I: ] [U: Administrator] [S: ] [P: ] [T: http-nio-8090-exec-2] Exception executing service, Get, on resource provider: WindchillDemoEpmDocumentResourceProvider
[L: ERROR] [O: c.p.r.ResourceManager] [I: ] [U: Administrator] [S: ] [P: ] [T: http-nio-8090-exec-2] Exception executing service, Get, on resource provider: WindchillDemoPartResourceProvider
[L: ERROR] [O: c.p.c.a.a.NavigateSearch] [I: ] [U: Administrator] [S: ] [P: ] [T: http-nio-8090-exec-2] InvalidRequestException ERROR ! : Unable to Invoke Service : No Integration Runtime Connected, Contact Administrator for Further Information
[L: ERROR] [O: c.p.c.a.a.NavigateSearch] [I: ] [U: Administrator] [S: ] [P: ] [T: http-nio-8090-exec-2] ERROR ! : When invoking service,Get, all resource providers failed: {WindchillDemoEpmDocumentResourceProvider=java.util.concurrent.ExecutionException: com.thingworx.common.exceptions.InvalidRequestException: Unable to Invoke Service : No Integration Runtime Connected, Contact Administrator for Further Information, WindchillDemoPartResourceProvider=java.util.concurrent.ExecutionException: com.thingworx.common.exceptions.InvalidRequestException: Unable to Invoke Service : No Integration Runtime Connected, Contact Administrator for Further Information}