Article - CS327912
Procedure for requesting versions of ThingWorx products that are out of Standard Support
Modified: 29-Sep-2025
Applies To
- ThingWorx Manufacturing Apps Family 8.5.2 SP2 to 9.1 SP1
- ThingWorx Platform 3.2 to 9.4
- ThingWorx Analytics 7.4 to 9.4
- ThingWorx Edge MicroServer 4.1 to 5.4.11
- ThingWorx Connection Server 3.0 to 9.2
- Windchill Navigate (formerly ThingWorx Navigate) 1.0 to 9.4
- ThingWorx Edge SDK 3.0 to 7.0.1
Description
- Requesting download links for unsupported ThingWorx versions
- Unable to download versions of PTC software out of Standard Support
- Unable to download versions of ThingWorx out of Standard Support
- Previously available versions of ThingWorx removed from Software Download page
- Older product releases have been removed from Software Download Page
- Out-of-Support release no longer available
- Where to find old versions of products
- Need a version of ThingWorx that is not currently on the PTC Support Portal
- Where to find extensions compatible with older versions of ThingWorx
- Trying to reinstall ThingWorx version that is not available on Software Download page
- Requesting download links for unsupported ThingWorx or ThingWorx Navigate installers
- Need ThingWorx Extensions SDK and Eclipse Plugin for older version of ThingWorx
This is a printer-friendly version of Article 327912 and may be out of date. For the latest version click CS327912