Article - CS326800
ThingWorx Platform Installation Guide does not properly document the correct settings for the Apache Tomcat Java Virtual Machine (JVM) Heap
Modified: 24-Jun-2020
Applies To
- ThingWorx Platform 8.0 to 9.0
Description
- Installation Guide sets Apache Tomcat Java Virtual Machine (JVM) Heap values at 25% of the system memory when PTC recommends 75%
- Performance issues caused after ThingWorx Platform installation because the JVM Heap settings were too low
- Xmx and Xms values are not set per the installation documentation of ThingWorx resulting in performance issues
- Installing ThingWorx 8 and Installing ThingWorx 9 documents do not correctly advise on how the JVM Heap should be set
- ThingWorx Platform install documents dictate that Initial Memory Pool and Maximum Memory Pool values should be empty
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