Article - CS326617

Unable to login to Windchill User Interface (UI) with error 403 in Windchill PDMLink

Modified: 18-Dec-2022   


Applies To

  • Windchill PDMLink 11.0 M030-CPS19 to 12.0

Description

  • Error message 403 Client not trusted while accessing Windchill post CPS update
  • Unable to login to Windchill UI with error 403
  • Unable to login to Windchill UI with error:
    • The server understood the request but refuses to authorize it
  • Browser reports following error HTTP Status 403 - Client not trusted
  • MethodServer log reports following error :
ERROR [ajp-nio-127.0.0.1-8010-exec-1] wt.httpgw.filter.TrustedAuthFilter  - TrustedAuthFilter: Attempt to set effective user to 'wcadmin' from untrusted host '<ip address>'
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