Article - CS326191

Recent Chrome Update 83 affects many light boxes in Windchill

Modified: 03-Mar-2021   

Applies To

  • Windchill PDMLink 11.0 to 12.0
  • Windchill ProjectLink 11.0 to 12.0
  • Pro/INTRALINK 8.x + 11.0 to 12.0
  • Windchill PDM Essentials 11.0 to 12.0
  • PTC Arbortext Content Manager 11.0 to 12.0
  • FlexPLM 11.0 to 11.1
  • Google Chrome version 83 (Official Build)


With Google Chrome 83 following symptoms can be seen:
  • Cannot open most of the Lightbox popups using the newest Chrome update, keeps on loading for huge time
  • Spinning wheel while executing Set state from Folder Contents > Actions in Common Space
  • Select several/multiple objects and perform Save As or Set State in Folder page, result page will be always loading
  • Unable to add a new change task or edit change task during Change Notice creation process
  • Browsers result freezed dialogs in the UI
  • Dialogs are opening but not completely loading
  • Spinning wheel while viewing resolve conflicts tasks
  • Specific to Chrome 83 and intermittently reproducible with Lightbox UI
  • Spinning wheel while performing activity like Checkout to Workspace, Revise etc. for dynamic document from Folder Menu
  • Spinning wheel while creating using the type and attribute manager
  • Spinning wheel while creating the re-usable attribute
  • Spinning wheel while creating Change Notice task:
User-added image


This is a PDF version of Article CS326191 and may be out of date. For the latest version click