Article - CS325023

Thingview and Creo View WebGL Viewer: Rendering issue related to Firefox 75

Modified: 30-Sep-2020   


Applies To

  • Windchill PDMLink 11.1 F000 to M020-CPS14
  • Windchill PDMLink 11.2 F000 to 11.2.1.5
  • ThingWorx Operator Advisor 8.0.2 to 8.5.2
  • Windchill Navigate (formerly ThingWorx Navigate) 1.0 to 8.5.3
  • Firefox 75-78
  • Firefox ESR 78
  • Creo View WebGL Viewer

Description

  • Using the Thingview Extension in Thingworx and using the Creo View WebGL Viewer on the Structure > Visualization tab, 3D models briefly display before disappearing after loading has completed.
  • Interacting with the 3D model will briefly display and flicker before disappearing again
  • Issue only affects Mozilla Firefox browser version 75 to 78 non ESR and 78 ESR
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