Article - CS324324

I am trying to install Vuforia View on a brand new Hololens 2. I get the following error message : It looks like you don’t have any applicable device(s) linked to your Microsoft account. To install, sign in on a device with your Microsoft account. I get t

Modified: 29-Apr-2020   


Applies To

  • Vuforia View 8.5.7

Description

  • Vuforia View installation on new HoloLens 2 device fails.
  • Vuforia View App installation on new HoloLens 2 device fails
    Error message HL2 :
    It looks like you don’t have any applicable device(s) linked to your Microsoft account. To install, sign in on a device with your Microsoft account."
  • The same  message occurs when trying to install Vuforia Capture App.
  • The  HL2(HoloLens 2)  in seciont "My devices"- is listed with OK status in customers outlook account.
     
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