Article - CS323887

ThingWorx Navigate fails to retrieve data with "Unable to Invoke Service FindAllLifeCycleStates on NavigateSearchThing : null" in ApplicationLog

Modified: 25-Feb-2021   


Applies To

  • Windchill Navigate (formerly ThingWorx Navigate) 1.6.0 to 8.5.3

Description

  • ThingWorx Navigate fails to retrieve data with error in ApplicationLog: Unable to Invoke Service FindAllLifeCycleStates on NavigateSearchThing : null
  • Issue happens for both scenarios:
    • ThingWorx Naviagte with Windchill Authentication while Windchill is configured with SSO
    • ThingWorx Navigate with Fixed Authentication
  • Validate connection returns 200
  • Common Tailoring For Part Tasks shows only "Source System" under available attributes
Source System
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