Article - CS323636
IIS web server not working with HTTPS after updating Windchill PDMLink to 11.0 M030 CPS18
Modified: 09-Jun-2020
Applies To
- Windchill PDMLink 11.0 F000 to M030-CPS18
Description
- IIS web server not working with HTTPS after updating Windchill PDMLink to 11.0 M030 CPS18
- Received email notifications with error "SERVLET ENGINE NOT RESPONDING"
- Output of wt.auth.Authentication under IIS (Fails):
<Windchill_11.0>\Windchill>windchill wt.auth.Authentication
DEBUG [main] wt.httpgw.HTTPLogin - Opening URL connection to https://hostname.domain.com/Windchill/servlet
ttpgw.HTTPAuthentication/login
DEBUG [main] wt.httpgw.HTTPLogin - Unexpected content type: text/html;charset=utf-8
DEBUG [main] wt.httpgw.HTTPLogin - Failed to get input stream from connection
java.io.IOException: Server returned HTTP response code: 403 for URL: https:///Windchill/servlet/WindchillAuthGW
ntication/login
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1944)
at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1939)
at java.security.AccessController.doPrivileged(Native Method)
at sun.net.www.protocol.http.HttpURLConnection.getChainedException(HttpURLConnection.java:1938)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1508)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:263)
at wt.httpgw.HTTPLogin.init(HTTPLogin.java:334)
at wt.method.RemoteMethodServer.initAuthenticator(RemoteMethodServer.java:953)
at wt.method.RemoteMethodServer.handleAuthenticationException(RemoteMethodServer.java:932)
at wt.method.RemoteMethodServer.invoke(RemoteMethodServer.java:795)
at wt.auth.Authentication.getUserName(Authentication.java:68)
at wt.auth.Authentication.main(Authentication.java:235)
Caused by: java.io.IOException: Server returned HTTP response code: 403 for URL: https://hostname.domain.com/Windchill/servlet/Wind
w.HTTPAuthentication/login
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1894)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492)
at sun.net.www.protocol.http.HttpURLConnection.getHeaderField(HttpURLConnection.java:3051)
at java.net.URLConnection.getContentType(URLConnection.java:512)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getContentType(HttpsURLConnectionImpl.java:415)
at wt.httpgw.HTTPLogin.init(HTTPLogin.java:330)
... 5 more
DEBUG [main] wt.httpgw.HTTPLogin - HTTP login failed: java.io.IOException: https://hostname.domain.com/Wind
illAuthGW/wt.httpgw.HTTPAuthentication/login: HTTP response 403, 403
java.io.IOException: https://hostname.domain.com/Windchill/servlet/WindchillAuthGW/wt.httpgw.HTTPAuthentication/login: HTTP respons
at wt.httpgw.HTTPLogin.init(HTTPLogin.java:349)
at wt.method.RemoteMethodServer.initAuthenticator(RemoteMethodServer.java:953)
at wt.method.RemoteMethodServer.handleAuthenticationException(RemoteMethodServer.java:932)
at wt.method.RemoteMethodServer.invoke(RemoteMethodServer.java:795)
at wt.auth.Authentication.getUserName(Authentication.java:68)
at wt.auth.Authentication.main(Authentication.java:235)
wt.util.WTRemoteException: Unable to invoke remote method; nested exception is:
wt.method.AuthenticationException
at wt.method.RemoteMethodServer.invoke(RemoteMethodServer.java:806)
at wt.auth.Authentication.getUserName(Authentication.java:68)
at wt.auth.Authentication.main(Authentication.java:235)
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