Article - CS323310

Why do licenses break in PTC Kepware Products?

Modified: 15-Oct-2026   


Applies To

  • Kepware Server (formerly KEPServerEX) 5.20.396.0 N/A to 7.0
  • ThingWorx Kepware Server (legacy) 8.0 N/A to 6.18
  • LinkMaster 3.0.70.0 to 3.0.99.0
  • RedundancyMaster 2.0.47.0 to 2.0.128.0

Description

  • What does a Broken Anchor mean?
  • Previously activated licenses have a status of Broken
  • License states broken after server rollback
  • License Utility shows Broken Binding on activation ID
  • How to repair a Broken Binding License Activation ID in the local server License Utility
  • Does changing Security ID break the license?
  • Licenses lost after Windows update patches installed
This is a printer-friendly version of Article 323310 and may be out of date. For the latest version click CS323310