Article - CS323310

Why do licenses break in PTC Kepware Products?

Modified: 22-Aug-2025   


Applies To

  • Kepware Server (formerly KEPServerEX) 5.20.396.0 N/A to 6.18
  • ThingWorx Kepware Server (legacy) 8.0 N/A to 6.18
  • LinkMaster 3.0.70.0 to 3.0.99.0
  • RedundancyMaster 2.0.47.0 to 2.0.128.0

Description

  • What does a Broken Anchor mean?
  • Previously activated licenses has a status of Broken
  • License states broken after server rollback
  • License Utility shows Broken Binding on activation ID
  • How do I repair a Broken Binding License Activation ID in the local server License Utility?
  • Does Changing of Security ID breaks the license
  • Licenses lost after Windows update patches were installed
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