Article - CS322165

How to enable and collect Installer debug logging for ThingWorx Platform, ThingWorx Flow and ThingWorx Navigate

Modified: 19-Apr-2022   


Applies To

  • ThingWorx Platform 8.5 to 9.1
  • ThingWorx Navigate 8.5.0 to 9.3.0

Description

  • Installer is failing for ThingWorx Platform, ThingWorx Navigate or ThingWorx Flow
  • Cannot use the 8.5 Installer for ThingWorx Platform, ThingWorx Navigate or ThingWorx Flow
  • Windows installer provided for ThingWorx 8.5 is failing
  • How to capture debug logging to diagnose installer issues for ThingWorx 8.5
  • Failed to install Thingworx Flow without generating log file
  • Failed to install Thingworx Flow, could not find the log files, how to check the log
This is a PDF version of Article CS322165 and may be out of date. For the latest version click https://www.ptc.com/en/support/article/CS322165