Article - CS322127
Sudden disconnections are noticed between ThingWorx Platform and KEPServerEX/ThingWorx Industrial Connectivity/ThingWorx Kepware Server
Modified: 27-May-2020
Applies To
- ThingWorx Platform 8.3 to 8.5
- ThingWorx Kepware Server (legacy) 8.3 to 8.5
- Kepware Server (formerly KEPServerEX) 6.6 to 6.8
Description
- ThingWorx Platform suddenly disconnect from Kepware and will not reconnect anymore,
- Kepware connections must be reinitialized to reconnect
- High CPU usage observed on the ThingWorx Platform
- Frequent disconnections with KEPServerEX/ThingWorx industrial Connectivity/ThingWorx Kepware Server during times of high CPU load on the ThingWorx host
- CPU usage spikes greatly when many Event Processing Threads are active at the same time
- Slow throughput for Event Threads
This is a printer-friendly version of Article 322127 and may be out of date. For the latest version click CS322127