Article - CS321402
CATIA V5 Worker: Publishing fails with error message “WWGM ERROR: Server registration error: The server couldn't be found at the given location”
Modified: 05-Dec-2025
Applies To
- Windchill PDMLink 11.1 to 13.0
- Windchill Workgroup Manager
- CATIA V5
Description
- Publishing fails in File Synchronization Worker mode with error WWGM ERROR: Server registration error: The server couldn't be found at the given location
- Error reported in the worker_x.log file :
WWGM ERROR: Server registration error: The server couldn't be found at the given location
- Analysis of the uwgm.log file reports :
XXXX-XX-XXTXX:XX:XX.XXXZ: E: <user:> uwgmapp: UWGM_ADAPTER: cv5WorkerSystem::registerServer exception-------------------------
XXXX-XX-XXTXX:XX:XX.XXXZ: E: <user:> uwgmapp: UWGM_ADAPTER: appadapter_x12::XAAAuthenticationFailed
XXXX-XX-XXTXX:XX:XX.XXXZ: E: <user:> uwgmapp: UWGM_ADAPTER: {
XXXX-XX-XXTXX:XX:XX.XXXZ: E: <user:> uwgmapp: UWGM_ADAPTER: Description : "Authentication failed"
XXXX-XX-XXTXX:XX:XX.XXXZ: E: <user:> uwgmapp: UWGM_ADAPTER: Models : nil
XXXX-XX-XXTXX:XX:XX.XXXZ: E: <user:> uwgmapp: UWGM_ADAPTER: }
XXXX-XX-XXTXX:XX:XX.XXXZ: I: <user:> uwgmapp: UWGM_ADAPTER: cv5WorkerSystem::registerServer returning 0
....
XXXX-XX-XXTXX:XX:XX.XXXZ: E: <user:> uwgmapp: UWGM_ADAPTER: uwgmClientHandler::executeCustomWldCommand exception-------------------------
XXXX-XX-XXTXX:XX:XX.XXXZ: E: <user:> uwgmapp: UWGM_ADAPTER: appadapter_x12::XAAOpNotApplicable
XXXX-XX-XXTXX:XX:XX.XXXZ: E: <user:> uwgmapp: UWGM_ADAPTER: {
XXXX-XX-XXTXX:XX:XX.XXXZ: E: <user:> uwgmapp: UWGM_ADAPTER: Description : "unable to fetch WS cache"
XXXX-XX-XXTXX:XX:XX.XXXZ: E: <user:> uwgmapp: UWGM_ADAPTER: Models : nil
XXXX-XX-XXTXX:XX:XX.XXXZ: E: <user:> uwgmapp: UWGM_ADAPTER: }
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