Article - CS320166
Windchill PDMLink 11.2 PTC Solution Installer ( PSI ) fails when Oracle 19c database versions other than 19.3.0.0.0 are used
Modified: 04-Mar-2024
Applies To
- Windchill PDMLink 11.2.1.0
Description
- Windchill PDMLink 11.2 PSI is not allowing to install using Oracle 19c database versions other than 19.3.0.0.0
- PSI (PTC Solution Installer) fails when using 19.5.0.0.0 version of Oracle 19c Database
- Error in the PTC Solution Installer UI:
Validation Failed
The following fields failed validation:
The version of the database you have specified is not supported by this release Of Windchill.
Refer to the appropriate Windchill Software Matrices document for supported versions of the database
The following fields failed validation:
The version of the database you have specified is not supported by this release Of Windchill.
Refer to the appropriate Windchill Software Matrices document for supported versions of the database
- Error in PTCSOLNINSTALLER_PtcInstall.log:
DEBUG DB_CONNECTION_STRING: (DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(Host=dbhostname.domain.com)(Port=1521))) (CONNECT_DATA=(SID=wind))) DEBUG Successfully connected DEBUG Database Server Version : Oracle Database 19c Enterprise Edition Release 19.0.0.0.0 - Production Version 19.5.0.0.0 DEBUG ERROR: Unable to validate target Oracle database version 12c R2 or 18c or 19c
- The version of the database you have specified is not supported by this release of Windchill. Refer to the appropriate Windchill Software Matrices document for supported versions of the database.
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