Article - CS320064
Application of Opatch failed when Pro/Intralink OSA for Oracle 19c is updated
Modified: 09-Jul-2020
Applies To
- Pro/INTRALINK 8.x + 11.2
Description
- Application of Opatch failed when Pro/Intralink OSA for Oracle 19c is updated
- Following is the error and exception in the “OSA_PtcInstall.log”
**************************************************************
DEBUG 2020-01-24 06:37:45 - Copy failed from '<OSA_HOME>\osa\ocpu\30445947\files\network\tools\help\mgr\help\mgr_help.jar' to '<OSA_HOME>\oracle19c_home\network\tools\help\mgr\help\mgr_help.jar'...
DEBUG 2020-01-24 06:37:45 - ApplySession failed in system modification phase... 'ApplySession::apply failed: Copy failed
****************************************************************
DEBUG 2020-01-24 06:39:01 - Lock File Name: <OSA_HOME>\osa\imports\oracle\Inventory\locks\C__testing_horse_osa_oracle19c_home_writer.lock
DEBUG 2020-01-24 06:39:01 - StackTrace:
DEBUG 2020-01-24 06:39:01 - -----------
DEBUG 2020-01-24 06:39:01 - java.lang.Throwable
DEBUG 2020-01-24 06:39:01 - at oracle.sysman.oii.oiit.OiitLockHeartbeat.writeStackTrace(OiitLockHeartbeat.java:193)
DEBUG 2020-01-24 06:39:01 - at oracle.sysman.oii.oiit.OiitLockHeartbeat.<init>(OiitLockHeartbeat.java:173)
DEBUG 2020-01-24 06:39:01 - at oracle.sysman.oii.oiit.OiitTargetLocker.getWriterLock(OiitTargetLocker.java:346)
DEBUG 2020-01-24 06:39:01 - at oracle.sysman.oii.oiit.OiitTargetLocker.getWriterLock(OiitTargetLocker.java:238)
DEBUG 2020-01-24 06:39:01 - at oracle.sysman.oii.oiic.OiicStandardInventorySession.acquireLocks(OiicStandardInventorySession.java:564)
DEBUG 2020-01-24 06:39:01 - at oracle.sysman.oii.oiic.OiicStandardInventorySession.initAreaControl(OiicStandardInventorySession.java:359)
DEBUG 2020-01-24 06:39:01 - at oracle.sysman.oii.oiic.OiicStandardInventorySession.initSession(OiicStandardInventorySession.java:332)
DEBUG 2020-01-24 06:39:01 - at oracle.sysman.oii.oiic.OiicStandardInventorySession.initSession(OiicStandardInventorySession.java:294)
DEBUG 2020-01-24 06:39:01 - at oracle.sysman.oii.oiic.OiicStandardInventorySession.initSession(OiicStandardInventorySession.java:243)
DEBUG 2020-01-24 06:39:01 - at oracle.sysman.oui.patch.impl.HomeOperationsImpl.initialize(HomeOperationsImpl.java:107)
DEBUG 2020-01-24 06:39:01 - at oracle.glcm.opatch.common.api.install.HomeOperationsShell.initialize(HomeOperationsShell.java:117)
DEBUG 2020-01-24 06:39:01 - at oracle.opatch.ipm.IPMRWServices.addPatchCUP(IPMRWServices.java:134)
DEBUG 2020-01-24 06:39:01 - at oracle.opatch.ipm.IPMRWServices.add(IPMRWServices.java:146)
DEBUG 2020-01-24 06:39:01 - at oracle.opatch.ApplySession.apply(ApplySession.java:899)
DEBUG 2020-01-24 06:39:01 - at oracle.opatch.ApplySession.processLocal(ApplySession.java:4098)
DEBUG 2020-01-24 06:39:01 - at oracle.opatch.ApplySession.process(ApplySession.java:5080)
DEBUG 2020-01-24 06:39:01 - at oracle.opatch.ApplySession.process(ApplySession.java:4942)
DEBUG 2020-01-24 06:39:01 - at oracle.opatch.OPatchACL.processApply(OPatchACL.java:310)
DEBUG 2020-01-24 06:39:01 - at oracle.opatch.opatchutil.NApply.legacy_process(NApply.java:1429)
DEBUG 2020-01-24 06:39:01 - at oracle.opatch.opatchutil.NApply.legacy_process(NApply.java:372)
DEBUG 2020-01-24 06:39:01 - at oracle.opatch.opatchutil.NApply.process(NApply.java:352)
DEBUG 2020-01-24 06:39:01 - at oracle.opatch.opatchutil.OUSession.napply(OUSession.java:1123)
DEBUG 2020-01-24 06:39:01 - at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
DEBUG 2020-01-24 06:39:01 - at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
DEBUG 2020-01-24 06:39:01 - at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
DEBUG 2020-01-24 06:39:01 - at java.lang.reflect.Method.invoke(Method.java:498)
DEBUG 2020-01-24 06:39:01 - at oracle.opatch.UtilSession.process(UtilSession.java:355)
DEBUG 2020-01-24 06:39:01 - at oracle.opatch.OPatchSession.process(OPatchSession.java:2660)
DEBUG 2020-01-24 06:39:01 - at oracle.opatch.OPatch.process(OPatch.java:840)
DEBUG 2020-01-24 06:39:01 - at oracle.opatch.OPatch.main(OPatch.java:897)
DEBUG 2020-01-24 06:39:01 - ------------------------------------
DEBUG 2020-01-24 06:39:01 - OPatch failed to restore OH '<OSA_HOME>\oracle19c_home'. Consult OPatch document to restore the home manually before proceeding.
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