Article - CS319337
Unable to process purge services of a Value Stream on an InfluxDB Persistence Provider in ThingWorx Platform
Modified: 14-Nov-2022
Applies To
- ThingWorx Platform 8.4 to 9.3 F000
- InfluxDB, Influx
Description
- Unable to purge data from Value Streams when backed by InfluxDB
- Cannot execute the following purge services within ThingWorx Platform backed by InfluxDB
- PurgeAllPropertyHistory
- PurgeSelectedPropertyHistory
- PurgePropertyHistory
- Unable to process purge services on an InfluxDB Persistence Provider of ThingWorx Platform
- The data is not purged after the purge service is invoked normally, no error message is provided
- One of the following errors are observed when invoking a purge service on a Value Stream backed by InfluxDB
- Unable to Invoke Service PurgeAllPropertyHistory on <Thing> : com.thingworx.common.exceptions.DataAccessException: [1,018] Data store unknown error: [Error occurred while accessing the data provider.]
- Unable to Invoke Service QueryNamedPropertyHistory on <Thing>: com.thingworx.common.exceptions.DataAccessException: [2,006] Unknown error occurred. Contact the administrator if this re-occurs
This is a printer-friendly version of Article 319337 and may be out of date. For the latest version click CS319337