Article - CS318260
ThingWorx Analytics Server "Unable to create thing xxx-AnalyticsServer: [1,018] Data store unknown error [...]"
Modified: 12-Dec-2019
Applies To
- ThingWorx Analytics 8.5 SP1
Description
- After restarting Analytics Server the xxx-AnalyticsServer Thing is not visible from Composer
- Unable to retrieve connected Analytics Server Things
- From the ErrorLog.log underneath errors is visible
Entity Not Found : [xxx-AnalyticsServer]
[1,018] Data store unknown error: [Error occurred while accessing the model provider.]
Unable to create thing: xxx-AnalyticsServer : [1,018] Data store unknown error: [Error occurred while accessing the model provider.]
Error thrown creating entity = xxx-AnalyticsServer: Unable to create thing: xxx-AnalyticsServer : [1,018] Data store unknown error:
[Error occurred while accessing the model provider.]
Unable to Invoke Service CreateThing on EntityServices : Unable to create thing: xxx-AnalyticsServer
[...]
[1,018] Data store unknown error: [Error occurred while accessing the model provider.]
Unable to create thing: xxx-AnalyticsServer : [1,018] Data store unknown error: [Error occurred while accessing the model provider.]
Error thrown creating entity = xxx-AnalyticsServer: Unable to create thing: xxx-AnalyticsServer : [1,018] Data store unknown error:
[Error occurred while accessing the model provider.]
Unable to Invoke Service CreateThing on EntityServices : Unable to create thing: xxx-AnalyticsServer
[...]
- From the install.log underneath error is visible
Configuring Analytics Extension version 8.5.1 to use newly installed Analytics Server
Executing C:\TWXA\ThingWorxAnalytics\Thingworx_Analytics_Server\scripts\http_post.exe localhost 8080 **** false true /Things/TW_ML_Helper/Services/CreateAnalyticsServerRuntimeInstanceAMS {\"analyticsGatewayThingName\":\"xxx-AnalyticsServer\"} ""
Script exit code: 1
Script output:
HTTP status 500
Script stderr:
Program ended with an error exit code
Error running C:\TWXA\ThingWorxAnalytics\Thingworx_Analytics_Server\scripts\http_post.exe localhost 8080 **** false true /Things/TW_ML_Helper/Services/CreateAnalyticsServerRuntimeInstanceAMS {\"analyticsGatewayThingName\":\"xxx-AnalyticsServer\"} "": Program ended with an error exit code
Executing C:\TWXA\ThingWorxAnalytics\Thingworx_Analytics_Server\scripts\http_post.exe localhost 8080 **** false true /Things/TW_ML_Configuration/Services/setConfiguration {} ""
Script exit code: 0
Script output:
Executing C:\TWXA\ThingWorxAnalytics\Thingworx_Analytics_Server\scripts\http_post.exe localhost 8080 **** false true /Things/TW_ML_Helper/Services/CreateAnalyticsServerRuntimeInstanceAMS {\"analyticsGatewayThingName\":\"xxx-AnalyticsServer\"} ""
Script exit code: 1
Script output:
HTTP status 500
Script stderr:
Program ended with an error exit code
Error running C:\TWXA\ThingWorxAnalytics\Thingworx_Analytics_Server\scripts\http_post.exe localhost 8080 **** false true /Things/TW_ML_Helper/Services/CreateAnalyticsServerRuntimeInstanceAMS {\"analyticsGatewayThingName\":\"xxx-AnalyticsServer\"} "": Program ended with an error exit code
Executing C:\TWXA\ThingWorxAnalytics\Thingworx_Analytics_Server\scripts\http_post.exe localhost 8080 **** false true /Things/TW_ML_Configuration/Services/setConfiguration {} ""
Script exit code: 0
Script output:
<nil>
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