Article - CS317875

PSI installation failed with error "Oracle LISTENER exists, but it is not running on the specified port number. Start the LISTNER" in Windchill PDMLink

Modified: 05-Dec-2023   


Applies To

  • Windchill PDMLink 11.2

Description

  • PSI Windchill installation failed with the error:
Oracle LISTENER exists, but it is not running on the specified port number. Start the LISTENER
  • Getting below error in OCU_PtcInstall.log while installing OCU                                                                           
\AppData\Local\Temp\I1689784492\Windows>"Oracle\db_home\bin\dbca" -J-Doracle.assistants.dbca.validate.ConfigurationParams=false -silent -createDatabase -templateName ptc\db\ocu\db_util\create_db\templates\19c\large\large_template.dbt -gdbName wind -sid wind -datafileDestination ptc\db\ocu\oradata -characterSet AL32UTF8 -nationalCharacterSet UTF8 -listeners LISTENER -systemPassword "abcd" -sysPassword "abcd" -serviceUserPassword "Oracle/usr.2023$&" -automaticMemoryManagement false 
[FATAL] [DBT-07502] Selected listener (LISTENER) is not running.
   ACTION: Specify a listener which is running.
  • The Oracle Listener will not start and unable to move forward with rehost in Windchill PDMLink with the  error message: 
    
The oracleoradb12home1tnslistener service on local computer started and then stopped. Some services stop automatically if they are not in use by other services or programs
 
This is a printer-friendly version of Article 317875 and may be out of date. For the latest version click CS317875