Article - CS317515

Error "ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile" in property transform configuration.log file in ThingWorx Analytics

Modified: 29-Nov-2019   


Applies To

  • ThingWorx Analytics 8.5

Description

  • Following error is seen in configuration.log
ERROR c.t.a.derived.broker.RabbitMQBroker - ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.
com.rabbitmq.client.AuthenticationFailureException: ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile.

 
  • Following error is seen in RabbitMQ log file
 [info] <0.13436.2> accepting AMQP connection <0.13436.2> ([::1]:53451 -> [::1]:5672)
 [error] <0.13436.2> Error on AMQP connection <0.13436.2> ([::1]:53451 -> [::1]:5672, state: starting):
PLAIN login refused: user 'XXXX' - invalid credentials
 [info] <0.13436.2> closing AMQP connection <0.13436.2> ([::1]:53451 -> [::1]:5672)

 
  • Property transform is installed using a remote RabbitMQ server
This is a printer-friendly version of Article 317515 and may be out of date. For the latest version click CS317515