Article - CS316348

Windchill Modeler installation fails with error "SQL Server Instance selected: SQL server instance found but failed to logon"

Modified: 29-May-2024   


Applies To

  • PTC Modeler 9.0 to 10.0

Description

  • Issue when selecting the SQL Server Instance:
    • Error: SQL server instance found but failed to logon. Check you have access to the SQL Server Instance
  • As per Windchill Modeler Installation Guide, under Performing a Client Only Installation
    • On the Default Servers page, enter a SQL Server instance and a Modeler License Server
      • To connect to a SQL Server instance, click Browse..., then select a SQL Server instance from the list of available servers
  • The Browse button displays an empty box
  • During client only installation, unable to connect existing database
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