Article - CS316018

How to find the Device ID when ThingWorx Composer will not start because of expired license

Modified: 26-Jun-2024   


Applies To

  • Windchill Navigate (formerly ThingWorx Navigate) 1.6.0 to 9.5
  • ThingWorx Platform 8.5 to 9.5

Description

  • Where to retrieve the Device ID when ThingWorx Composer will not start because of expired license
  • When license is expired the Tomcat thingworx-foundation-stdout.log shows:
[L: ERROR] [O: c.t.s.s.l.PaidLicenseManager] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Current license is past expiration date. Shutting down the platform!
[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ====================================================================
[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Current license is past expiration date. Shutting down the platform!
[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ====================================================================
L: WARN] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Shutting down the Platform.
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