Article - CS315741
ThingWorx Platform fails to start
Modified: 29-Oct-2019
Applies To
- ThingWorx Platform 8.1 SP5 to 8.2 SP6
Description
- Thingworx Platform fails start, even after a reboot of the server.In the Catalina log it shows:
SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.startInternal One or more listeners failed to start. Full details will be found in the appropriate container log file 17-Oct-2019 13:46:48.731 SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.startInternal Context [/Thingworx] startup failed due to previous errors
- StackOverflowError is thrown in Tomcat log:
SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.listenerStart Exception sending context initialized event to listener instance of class [com.thingworx.system.ThingWorxBootstrapper] java.lang.StackOverflowError at java.util.concurrent.ConcurrentHashMap$BaseIterator.<init>(Unknown Source) at java.util.concurrent.ConcurrentHashMap$KeyIterator.<init>(Unknown Source) at java.util.concurrent.ConcurrentHashMap$KeySetView.iterator(Unknown Source) at com.thingworx.entities.collections.EntityReferenceTypeMap.getEntityCollection(EntityReferenceTypeMap.java:31) at com.thingworx.system.subsystems.licensing.LicensingSubsystem.calculateUsersInEntityReferenceCollection(LicensingSubsystem.java:801)
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