Article - CS315692

WWGM ERROR: "The workspace couldn't be found" or "The server couldn't be found at the given location" is received while publishing objects through 3rd party CAD worker

Modified: 25-Nov-2025   


Applies To

  • Creo View Adapters 4.0 to 12.0
  • Windchill PDMLink 10.0 to 13.1
  • PTC Windchill Workgroup Manager
  • SOLIDWORKS
  • NX 
  • CATIA
  • AUTODESK INVENTOR

Description

  • Inventor worker "Fails to start"
  • NX worker throws error when attempting to publish with corresponding message when launching Windchill Workgroup Manager:
    "Error from UWGM - Registration with server failed : The workspace couldn't be found”
    Windchill File System failed to initialize. NX2212 will not be connected with Windchill Workgroup Manager.
  • NX jobs fails to publish with below error on WVS Job Monitor log:
    WWGM ERROR: Error from UWGM Registration with server failed. The workspace couldn't be found.
  • Fails to publish CAD document in WWGM (Windchill Workgroup Manager) related worker with error in worker.log:
ug2pv Error:13032: WWGM worker failed to sync file ** ugadapter_app::Worker_sync_model: Error from UWGM - Registration with server failed : The workspace couldn't be found”
WWGM ERROR: Error from UWGM-Registration with server failed: The server couldn't be found at the given location
  • NX, SOLIDWORKS, CATIA or Autodesk Inventor workers fail to publish any job with error below after Windchill restart:
ugadapter_app::Worker_sync_model: Error from UWGM - Registration with server failed : The workspace couldn't be found
Downloading file using WWGM : inventor2pv Error:13032: WWGM worker failed to sync file "xxx.ipt" WWGM ERROR: The server couldn't be found at the given location
  • All CATIA publishing jobs sent to a specific worker failed with error below in Job Details:
    WWGM ERROR: Server registration error: The workspace couldn't be found.
    Input File Not Found
    Part Processing Returned:$ERROR$ Input File Not Found
  • Job Monitor log shows the below error:
User-added image
  • Not able to access Windchill in standalone browser on worker machine and observed error below in the command line window of workerdaemon.exe 
    HTTP error connecting to https://<windchill host>/Windchill:503/Service Unavailable
    shutdownClient
  • CATIA jobs all fail due to error "Server registration error: The workspace couldn't be found"
    • WGM initiated through the worker process is shown as No Server on worker machine
    • However, manually registering a server in the WGM triggers error below: 
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