Article - CS315395

Received Task Error Code 7 Error Message from CTI 2500 Devices in KEPServerEX / ThingWorx Industrial Connectivity

Modified: 04-Nov-2019   


Applies To

  • Kepware Server (formerly KEPServerEX) 5.20.396.0 to 6.7.1046.0
  • ThingWorx Kepware Server (legacy) 8.0 to 8.4
  • ​Task Error Code 7 indicates that a fatal error was detected on the device
  • The error message indicates the server's channel and device on which the error occurred, as well as the register address that was being requested
  • According to CTI documentation, "FE" indicates a fatal error; "60C" is the internal error code that indicates the controller's 'L Memory' is invalid

Description

  • After connecting a client application to the server, the following message is displayed in the server's Event Log: Device 'c1.d1 Cti 2500' detected a Task Error Code '07' (Tag 'V00000001', Size '4') 
  • The server is unable to get data from the device, and the CTI 2500 shows "FE 60C" in the Status Display
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