Article - CS315063

Model Manager update with custom installation fails Schema update failed at port in Creo Elements/Direct Model Manager / Drawing Manager

Modified: 21-Feb-2024   


Applies To

  • Creo Elements/Direct Model Manager / Drawing Manager 20.2 to 20.6

Description

  • Although the install directory of the server is the same as the previous version hosting the schema files (Program Files (x86)
  • And the correct database instance is used, the installation fails
  • Installation with SQL Server 2019 Express Edition via Express mode failed
  • install.log contains the following errors:
    90000,3,"Schema update failed at port 'servername:9898'"
    25000000,4,"*** ERROR: communication with database server failed"
    25000000,4,"*** ERROR: communication with database server failed"
    20063,3,"*** ERROR: Could not find file server 'servername:9899'"
    10002,4,"*** ERROR: Failure in communication to server"
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