Article - CS314987

Error "The installed version of Erlang could not be validated" is reported in Platform Analytics installer when using Erlang 21.3

Modified: 09-Jan-2020   


Applies To

  • ThingWorx Analytics 8.5

Description

  • The following error is reported in Platform Analytics installer
The installed version of Erlang could not be validated. Erlang (21.3) is not compatible with RabbitMQ 3.7.7. Please install a version of Erlang between versions 19.3.6.4 (minimum) and 21.0.x (maximum)
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