Article - CS314571
Adobe Experience Manager (AEM) : Office Document fails to convert to PDF from AEM adminui page with "Error ALC-PDG-015-003"
Modified: 12-Feb-2025
Applies To
- Windchill PDMLink 11.1 to 13.0
- Creo View Adapters 1.0 to 11.0
- Adobe Experience Manager (AEM)
Description
- Error while converting office document to PDF using Adobe Experience Manager (AEM)
- Word Document fails to convert to PDF with error
Caused by: ALC-PDG-15003-000: com.adobe.livecycle.generatepdf.client.ConversionException:
Error message from the primary converter:
ALC-PDG-015-003-The system cannot open the input file. Please submit your file again or contact your system administrator.
Error message from the primary converter:
ALC-PDG-015-003-The system cannot open the input file. Please submit your file again or contact your system administrator.
This is a printer-friendly version of Article 314571 and may be out of date. For the latest version click CS314571