Article - CS314458
MS fails to start with "javax.naming.directory.InvalidSearchFilterException: Unbalanced parenthesis" after AD integration
Modified: 03-Sep-2025
Applies To
- Windchill PDMLink 10.2 to 13.0
Description
- Method Server fails after active directory is configured with Windchill PDMLink with error as
FATAL [main] wt.method.server - MethodServerMain abort wt.services.ManagerException: Unable to start all managers.
Nested exception is: (wt.services.servicesResource/21) wt.services.ManagerException: Unable to start manager: "wt.audit.AuditService" with implementation class: "wt.audit.StandardAuditService"
Nested exception is: wt.services.ManagerException: Could not initialize Auditing service.
Nested exception is: wt.util.WTException: com.infoengine.exception.adapter.IEAdapterException; nested exception is:
javax.naming.directory.InvalidSearchFilterException: Unbalanced parenthesis; remaining name 'cn=configuration,cn=windchill,o=ptc'
Nested exception is: com.infoengine.exception.adapter.IEAdapterException; nested exception is:
javax.naming.directory.InvalidSearchFilterException: Unbalanced parenthesis; remaining name 'cn=configuration,cn=windchill,o=ptc'
at com.infoengine.json.JSONAdapterImpl.processRequest(JSONAdapterImpl.java:144)
at com.infoengine.au.DirectoryService.executeQueryObjects(DirectoryService.java:260)
at com.infoengine.au.DirectoryService.queryObjects(DirectoryService.java:205)
at wt.federation.PrincipalManager.DirContext.getAdapterInfoMaps(DirContext.java:445)
at wt.federation.PrincipalManager.DirContext.initMapsForDefaultAdapters(DirContext.java:351)- MS fails to start with javax.naming.directory.InvalidSearchFilterException: Unbalanced parenthesis after AD integration
ERROR [main] wt.method.server.startup.services - Failure to start manager wt.audit.StandardAuditService
wt.services.ManagerException: Could not initialize Auditing service.
Nested exception is: wt.util.WTException: com.infoengine.exception.adapter.IEAdapterException; nested exception is:
javax.naming.directory.InvalidSearchFilterException: Unbalanced parenthesis; remaining name 'cn=configuration,cn=Windchill_11.1,o=ptc'
Nested exception is: com.infoengine.exception.adapter.IEAdapterException; nested exception is:
javax.naming.directory.InvalidSearchFilterException: Unbalanced parenthesis; remaining name 'cn=configuration,cn=Windchill_11.1,o=ptc'
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