Article - CS314040
Permission issue causing startup failure in ThingWorx Platform on Linux Server
Modified: 17-Oct-2025
Applies To
- ThingWorx Platform 8.4 to 10.0
Description
- Getting following error in application logs after deploy the Thingworx war file on Linux server
- [L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Failed to get Trial License Manager. Flexera throw an error : Internal error: Error in FNE protocol: PosixMutexImpl::PosixMutexImpl: Could not verify lockfile directory access rights: No such file or directory.
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[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] Failed to get Trial License Manager. Flexera throw an error : Internal error: Error in FNE protocol: PosixMutexImpl::PosixMutexImpl: Could not open lockfile: Permission denied.
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