Article - CS311847
"ValidateConnection" fails with "403" when validating the connection from ThingWorx Navigate to Windchill with Windchill authentication
Modified: 24-Sep-2025
Applies To
- Windchill Navigate (formerly ThingWorx Navigate) 1.5.0 to 10.0
Description
- ValidateConnection fails with 403 when validating the connection from ThingWorx Navigate to Windchill with Windchill authentication
- Error in IRLogs/IntegrationRuntime.log:
ERROR c.t.i.r.e.ExceptionHelper - Exchange process failed with exception thrown : Your route exchange has failed. HTTP operation failed with status [403 - Forbidden] response: com.thingworx.types.InfoTable@95819b65
- Error in WIndchill MethodServer log:
wt.httpgw.filter.TrustedAuthFilter - TrustedSSLAuthFilter: Attempt to set effective user to 'Administrator' from untrusted host 'xx.xx.xx.xx' with untrusted client certificate subject 'CN=*.xxx.com'
OR
ERROR [ajp-nio-127.0.0.1-8010-exec-5] wt.httpgw.filter.TrustedAuthFilter - TrustedSSLAuthFilter: Attempt to set effective user to 'Administrator' from untrusted host 'w.x.y.z'
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