Article - CS310900

Windchill PTC Solution Installer "PSI" fails with "[FATAL] [DBT-50000] Unable to check for available memory." when using Oracle

Modified: 30-Sep-2021   


Applies To

  • Windchill PDMLink 11.1 M020 to 11.2.1.1

Description

  • Windchill 11.2 supports Oracle 18c
  • Windchill 11.2 PSI cannot install with Oracle 18c
  • Windchill 11.2 PSI cannot install with Oracle 19c
  • Windchill 11.1 M020 installation got failed using Oracle 19c
  • The following error occurs in OCU_PtcInstall.log:
[FATAL] [DBT-50000] Unable to check for available memory
  • The issue occurrs also when we run instructions manually
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