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Article - CS310487

Document publishing throws error in the worker logs in FlexPLM 11.1

Modified: 02-Jun-2021   


Applies To

  • FlexPLM 11.1 M020

Description

Document publishing throws error in the worker logs
  • Error Extract:
DEBUG FPLMDS.Worker.SupervisorClient - Response: (OK) {"Response":"OK","Type":"Greenlight.Response.ServiceResponse"}
ERROR FPLMDS.Worker.Document.DocumentProcessorBase - Unexpected worker error
System.Runtime.InteropServices.COMException (0x80040154): Retrieving the COM class factory for component with CLSID {3A975C45-10BD-4D54-853A-6515B18F76BD} failed due to the following error: XXXXXXX Class not registered (Exception from HRESULT: XxXXXXXXX (REGDB_E_CLASSNOTREG)).
   at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)
   at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
   at System.RuntimeType.CreateInstanceDefaultCtor(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
   at System.Activator.CreateInstance(Type type, Boolean nonPublic)
   at System.Activator.CreateInstance(Type type)
   at FPLMDS.Worker.Document.DocumentContainer.SaveCopy(String destinationFile)
   at FPLMDS.Worker.Document.DocumentContainer.GetWorkingCopy()
   at FPLMDS.Worker.Document.DocumentProcessor.ProcessOtherDocument()
   at FPLMDS.Worker.Document.DocumentProcessor.ProcessDocument(String sourceFilePath)
   at FPLMDS.Worker.Document.DocumentProcessor.DoWork_internal()
   at FPLMDS.Worker.Document.DocumentProcessorBase.DoWork()
DEBUG FPLMDS.Worker.SupervisorClient - Request: https://xxxxxxx-dev4staging-aipub.xxxxxxx.com/fplmds/worker/error?transmissionID=1e27ad40-5d90-481f-8b26-ed2b9ba66f28&errorDescription=Unexpected+error+occured+during+processing+error%3dRetrieving+the+COM+class+factory+for+component+with+CLSID+%7b3A975C45-10BD-4D54-853A-6515B18F76BD%7d+failed+due+to+the+following+error%3a+80040154+Class+not+registered+(Exception+from+HRESULT%3a+0x80040154+(REGDB_E_CLASSNOTREG)).&timestamp=201907160627410116
DEBUG FPLMDS.Worker.Manager.WorkerManager - Dispatching command: CLEAR
DEBUG FPLMDS.Worker.Manager.WorkerManager - Dispatching command: STOP
DEBUG FPLMDS.Worker.Manager.WorkerManager - The document processor is already stopped.
DEBUG FPLMDS.Worker.Manager.WorkerManager - Dispatching command: CHECK
DEBUG FPLMDS.Worker.Manager.WorkerManager - Worker 'USNCA-AI-SPZ-D4\aiworker' is ready to accept a new document
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